Forbes contributors publish independent expert analyses and insights. Melissa Houston covers financial issues that affect women in business. Artificial intelligence (AI) is rapidly changing the ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. Jan 31, 2025, 07:41pm EST From hyperpersonalized customer experiences ...

Fragmented systems = frustrated customers. Here’s how to unify your CX with tools you already have and AI that actually helps. AI adds context. Unified profiles powered by AI help teams act on ...

Customer data management is undergoing a rapid transformation, driven by a new wave of tools and technologies designed to handle the growing complexity of data ecosystems. In 2025, businesses are ...

Alex Williams is a full-stack developer and technology writer in the United Kingdom specializing in web development and data management. Small businesses face many challenges when managing customer ...

What if you could transform the way you analyze data in just 12 minutes? Picture this: a mountain of raw numbers and spreadsheets that once felt overwhelming now becomes a treasure trove of actionable ...